‘ I know I need a VA but dont know what to hand over’

You know you need a VA, but don’t know what to hand over, how it works, or where to start…

So, you’ve been toying with the idea of getting a VA. You’ve read the articles, seen the success stories, and thought, ‘That sounds brilliant… but I wouldn’t even know where to start.’

If that sounds like you, you’re in exactly the right place.

I’m Rachel Circuit, founder of Circuit Assist, and I work with busy medical healthcare professionals juggling a million things and quietly wondering if this whole “having a business” thing is supposed to feel this heavy.

You don’t need to have a perfect plan, a list of tasks ready, or even a clear idea of what you’d like me to take off your plate. Honestly, that’s what I’m here for. We’ll work it out together.

The myth of the ‘ready-to-delegate’ business owner

One of the biggest misconceptions I see is the idea that you need to know exactly what you want to delegate before reaching out to a specialist medical VA. People often think, ‘I’ll wait until I’ve organised everything properly, then I’ll get help.’

Here’s the problem with that approach: that mythical ‘organised moment’ rarely arrives.

Its like the ‘I’m not ready to have a baby just now’ analogy. Is there ever a good time to have a baby???

Running a business isn’t just about ticking tasks off a list. It’s about holding all the moving parts together — the decisions, the expectations, the “what ifs”, and the never-ending mental to-do list that hums in the background even when you’re meant to be switching off.

That invisible load is what wears most business owners down. And that’s exactly where a good VA makes the difference.

You don’t need a plan, you just need to start

When we first chat, you don’t need to have a polished list of jobs for me to do. You can simply say, “Rachel, I feel like I’m spinning plates and something’s got to give.”

From there, I’ll ask the right questions to help you uncover what’s really going on behind the scenes. Maybe your client onboarding feels clunky. Maybe your invoices are slipping through the cracks. Maybe you’re spending hours doing little admin tasks that eat into your focus. Or maybe you just feel mentally cluttered and need some breathing space.

We’ll explore what’s actually happening in your day-to-day, not just what’s showing up on your calendar.

The nuance bit: it’s never just ‘admin’

People often think of admin as emails and calendars, but the truth is, the ‘admin load’ is woven through everything you do.

It’s replying to a client message at 9pm because you forgot to earlier. It’s remembering to renew a subscription, chase a payment, update a document, or send that follow-up email that’s been sitting in your drafts for a week. It’s those tiny, constant tasks that keep your business running but slowly chip away at your time and focus.

There’s a rhythm to every business, a pattern to how things flow (or don’t). My role is to step in, spot those patterns, and quietly make things smoother.

Sometimes that means creating systems that feel natural to you, sometimes it means tidying up what’s already there, and sometimes it’s simply being the calm in the background so you can focus on the work that actually matters.

How it works when you don’t know where to start

When we begin working together, we start small and simple. We talk through your day, your week, your pain points, and your goals. I listen for where the friction lives , those things that drain your energy or keep getting pushed to the bottom of your list.

From there, we build a plan together. You might hand over a few small things at first, just to test the waters, and as you start to see the benefits, we can expand the support.

It’s never about throwing everything at me and hoping it sticks. It’s about gradually building trust, rhythm and a way of working that fits you.

Before you know it, we’ve untangled the messy bits, put simple systems in place, and created that calm foundation your business has been crying out for.

The real transformation

What most of my clients tell me after a few weeks isn’t, ‘I’ve got more time,’ (although that happens too). It’s, ‘I finally feel like I can breathe.’

Because it’s not just about the physical workload, it’s about the mental load. Knowing someone else understands how your business ticks, remembers the details, and keeps things moving even when you’re knee-deep in client work, that’s where the real relief happens.

You start to feel more confident making decisions, more organised in your thinking, and more able to plan ahead without constantly firefighting.

So, where do you start? Right here.

You don’t need to have it all mapped out. You don’t even need to know what the first task will be. You just need to be open to the idea that there’s an easier way to run your business.

When you reach out, we’ll have a relaxed chat about what’s going on, what’s feeling heavy, and what you’d love to feel instead. From there, I’ll help you figure out what can be streamlined, automated, or supported by me.

No overwhelm, no judgment, no jargon. Just calm, steady support from someone who gets it.

If you’ve been thinking about getting help but keep putting it off because you “don’t know what to hand over yet,” that’s your sign to take the first small step. Let’s figure it out together.

📩 Visit my contact page here or drop me a message to start the conversation.

You don’t need to have the answers, you just need to decide it’s time for a bit more ease, and I’ll take it from there.

Here’s to more breathing space, better balance, and finally finishing that cup of tea while it’s still hot.

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Medical VA vs General VA: What’s the big deal, anyway?

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Why my VA rates are £40 an hour - and why they’re worth every penny.